Why Choose Us?
Choosing an IT support company isn't easy and I have heard many horror stories about technicians that just didn't do the job right.
Hi, my name is Greg Durnan, and I am the founder and president of AcaciaIT. Like many of you I am a business owner first and foremost. I understand the “ins” and “outs” of running a company.
So, what is a business owner/manager to do? how do you choose and get the right IT company for the job?
First of all, look for experience; AcaciaIT is a 24 year old company, and we have been helping businesses just like yours for years. This puts AcaciaIT in a unique position of having fantastic technicians’ and proactive planning for your IT needs. Each company we work with has a unique way of doing what they do. We will help you by customizing a plan to meet your future needs and show you the steps to get you there.
Secondly, check for referrals; AcaciaIT has many referrals on the "Our Clients" page, please checkout the videos that are customers were so gracious to do for us, as well as the written testimonials.
Lastly, look for what sets them apart from the rest;
- We assign you a technician – many IT companies put your calls in a pool and the first technician to answer works on your problems. AcaciaIT believes that your technician should know your site, your software your computers/networking and your employees. This way we can more quickly diagnose and fix your issues.
- We don’t tie you to a contract – all of our Managed Service contracts have a 30 day notice cancellation. We don’t believe in holding you to an agreement that is not good for you or for us.
- We stand behind our Service – Our services is backed with a 100% no hassle guarantee. Please contact us to get details.
And if your still not sure, download the document on the right "The 20 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network"
It is packed with information you should know and use when hiring an IT professional!